The error code 0x80070643 is a common issue that Windows users encounter, especially during software installation or updates. This error can occur while updating Windows Defender, Microsoft Office, or other Windows components via Windows Update. It indicates that the installation or update process was interrupted, either by corrupted system files, software conflicts, or other issues.
In this blog, we’ll walk through the causes of error 0x80070643 and provide solutions to fix it.
Common Causes of Error 0x80070643
Before we jump into the fixes, it’s important to understand some common reasons behind this error:
- Corrupted or Missing System Files: If essential system files are damaged or missing, it can prevent updates or installations from completing.
- Windows Update Components Issue: Sometimes, Windows Update components themselves become corrupted or unresponsive.
- Outdated or Corrupted .NET Framework: Many Windows updates and applications rely on the .NET Framework. If this framework is corrupted or outdated, it can lead to installation issues.
- Third-Party Antivirus Software: Overly aggressive antivirus programs can block Windows Update or certain software installations.
- Microsoft Installer Issues: Errors with the Windows Installer service can prevent software from being installed properly.
Solutions to Fix Error 0x80070643
Here are the most effective methods to resolve this error. Follow these steps carefully, and one of them should work for you.
1. Restart Your Computer
As simple as it sounds, restarting your computer can often resolve issues with pending updates or installations. Many times, Windows needs a reboot to complete system updates or clear installation problems.
2. Run Windows Update Troubleshooter
Windows has a built-in tool to diagnose and fix update issues. You can use it to resolve the 0x80070643 error.
Steps:
- Open Settings by pressing Windows + I.
- Navigate to Update & Security > Troubleshoot.
- Select Windows Update and click Run the troubleshooter.
- Follow the on-screen instructions and allow Windows to fix the problem automatically.
3. Repair or Reinstall the .NET Framework
Since many Windows programs and updates rely on the .NET Framework, issues with it can cause error 0x80070643.
Steps to Repair the .NET Framework:
- Press Windows + R to open the Run dialog, then type appwiz.cpl and press Enter.
- Click Turn Windows features on or off in the left pane.
- Locate .NET Framework options (versions 3.5 and 4.8).
- Uncheck the boxes for both versions, click OK, and then restart your computer.
- After the restart, re-enable both versions by checking the boxes again and clicking OK.
You can also visit the Microsoft .NET Framework Repair Tool to download the tool if repairing via the Windows features doesn’t solve the problem.
4. Reset Windows Update Components
Corrupted or misconfigured Windows Update components can cause update errors, including 0x80070643. Resetting them may resolve the issue.
Steps:
- Type cmd in the Windows search bar.
- Right-click Command Prompt and select Run as administrator.
- In the Command Prompt, type the following commands one by one, pressing Enter after each:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
These commands will stop the Windows Update services, rename the update folders, and restart the services, effectively resetting Windows Update.
5. Update Windows Defender
If you’re encountering error 0x80070643 while updating Windows Defender, it may be caused by a faulty signature update.
Steps:
- Open Windows Security from the Start menu.
- Click Virus & threat protection.
- Scroll down and click Check for updates under the Virus & threat protection updates section.
- If updates fail, try downloading the latest updates manually from Microsoft’s Security Intelligence site.
6. Disable Third-Party Antivirus Software
In some cases, third-party antivirus software can interfere with Windows updates or installations, leading to error 0x80070643. Temporarily disabling your antivirus software can allow the update to go through.
Steps:
- Locate your antivirus software icon in the system tray.
- Right-click the icon and choose the option to Disable or Turn off temporarily.
- Try running the update or installation again.
Remember to enable your antivirus software once the update or installation is complete.
7. Run System File Checker (SFC) and DISM
Corrupted system files can cause installation and update errors. Running SFC (System File Checker) and DISM (Deployment Image Servicing and Management) scans can help repair these files.
Steps:
- Open the Command Prompt as an administrator.
- Type the following command and press Enter:
sfc /scannow
Wait for the scan to complete and repair any corrupted files.
- After the SFC scan finishes, run the following DISM command:
DISM /Online /Cleanup-Image /RestoreHealth
This may take some time, so be patient while the system restores damaged files.
8. Repair the Software You Are Installing
If the error occurs while installing a specific program, the installation files may be corrupted or incomplete. In this case, repairing or reinstalling the program might resolve the issue.
Steps:
- Go to Control Panel > Programs > Programs and Features.
- Find the program causing the error and select Repair (if available) or Uninstall.
- If uninstalling, download the latest version of the software and install it again.
9. Manually Download the Update
If the error occurs during a Windows Update, you can manually download the update that’s failing to install.
Steps:
- Go to the Microsoft Update Catalog at catalog.update.microsoft.com.
- Search for the update by its KB number (which you can find in the Windows Update error message).
- Download and install the update manually.
Conclusion
Error 0x80070643 can be frustrating, but the solutions provided above should help you resolve it. Whether the issue is related to Windows Update, Windows Defender, or other software installations, trying these fixes will get your system back on track. If you continue to experience problems, consider reaching out to Microsoft Support for further assistance.